Beyond chat. Towards impact.
Turn helps social impact organisations have personal, guided conversations that improve lives at scale.
Want to use WhatsApp for social impact?
Why?
An impactful conversationat a key moment can change a life.
Meet Turn
Connect
to your audience on WhatsApp and Android Messages.
Turn provides direct access to the Whatsapp Business and Google Rich Business Messaging (RBM) APIs through an integrated web chat platform.
Engage
efficiently at scale with AI-assistance
Turn Natural Language Processing (NLP) and Machine Learning (ML) capabilities enable automatic triage, instant responses and seamless handoff been human coaches and bots.
Guide
with evidence-based actions that drive progress towards key behavioural milestones
Turn optimises conversations to drive behaviour change goals by suggesting the best reply to human coaches.
Track
to verify individual or group impact journeys in real time
Turn visualises the desired behaviour change journey and verifies progress through digital data collection in real time.
What we do
Turn connects, builds tools and provides training for social impact organisations.
Connectivity
Turn enables stable, secure hosted aggregation for global messaging platforms (Android Messages, WhatsApp).
Tools
Turn tools allow social impact organisations to manage conversations on global messaging platforms at scale.
Training
Turn supports social impact organisations to create impactful conversational applications using Turn tools.
“
August 2018
“We feel that the ecosystem is changing. WhatsApp and other chat apps are becoming a universal communication medium in the developing world. WhatsApp is different from SMS in a few, very important ways: it is secure, it is immediate, and allows for richer conversations.”
IT News Africa / Read Full Article
